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Address Book Numbers — Providers and Clients

Categorized In: Operations - NIS Information

Approved Date: November 15, 2022

Owner: Cinda Wacker

Purpose

An address book number (ABN) is required in QE2 and E1, the State of Nebraska's payment system, before any payments can be made to a provider or client.

Guidelines

In QE2, ABNs for providers are found on the second line of the provider's record.  Client ABNs are found on the client's Basic Information screen.

No payments can be made to a client or provider until they have been assigned an ABN by E1.

The State Office submits requests to E1 for an address book number or an update to an existing record with an ABN on a daily basis.

  • For CLIENTS, at the time an authorization is created for a cash advance or reimbursement to the client, an ABN request is autogenerated by QE2 on the Client Updates list.

  • For PROVIDERS, a request for an ABN is made after the provider has been entered into QE2 by VR staff.

E1 usually assigns an ABN to a request within 48 hours unless there are questions surrounding the request that need to be resolved.

Once E1 assigns an ABN to a client or provider and an email is received from E1 by State Office, the ABN is entered in QE2 by State Office. An email is also received by State Office from E1 after an update has been made to an existing client or provider with an ABN.

Create a PROVIDER in QE2; the provider is in the State of Nebraska’s payment system, E1:

Who?

Does What?

VR Field Staff

To search for a provider in QE2, go to QE2 Main Menu, Providers, Provider Search:

1.   Click and enter information in a search field

2.   Click “Search”

If the provider is not in QE2, use DAS “EnterpriseOne (Payroll and Financial Center) Training Guides”, “Address Book”, “Search for an Address Book Record”, to:

3.   Search E1 by the provider’s:

      • Tax ID

      • Address Number

      • Alpha Name

Using the E1 information:

4.   Enter the provider in QE2 Main Menu/Provider Updates/New Provider

5.   Click “Search”

6.   Results:
• Click “New Provider Submission”

7.   When the question, “Are you sure you are not creating a Provider that already exists?” displays:

      • Click “OK”

8.   When the “Create New Provider screen displays, enter the provider’s information:
Note on Zip Code: Google USPS Zip Code Look up for Zip (5+4 digits)

      Note: If Geographic, Authorization, and Payment Addresses are the same:

      • “Click To Duplicate Address“ into Authorization Address and Payment Address

      Note: If Geographic, Authorization, and Payment Addresses are different:

      • Enter Authorization and Geographic Address

      • Enter Payment Address 1, Address 2, if applicable, City, State, Zip (5+4 digits)

9.   Click “Save New Provider Submission"

State Office (Cinda Wacker, Tanna Dieken)

Use DAS “EnterpriseOne (Payroll and Financial Center) Training Guides”, “Address Book”, “Search for an Address Book Record”, to:

10. Search E1, Address Book Inquiry

11. Go to QE2 Main Menu/Provider Updates/Pending Approvals

12. Click the provider name

13. Click “Edit” on New Provider-Pending Approval

14. Click and enter the provider’s information on the  Edit-New-Submitted Provider:

15. Click “Save New Provider Submission”

16. Click “Approve"

When the question, “Are you sure?” displays:

17. Click “OK” to enter the provider in QE2 Providers

Or

18. Click “Cancel” to further work on the provider information

Create a PROVIDER in QE2; the provider is not in the State of Nebraska’s payment system, E1:

Who?

Does What?

VR Field Staff

To search for a provider in QE2, go to QE2 Main Menu, Providers, Provider Search:

1.   Click and enter information in a search field

2.   Click “Search”

If the provider is not in QE2, use DAS “EnterpriseOne (Payroll and Financial Center) Training Guides”, “Address Book”, “Search for an Address Book Record”, to:

3.   Search E1 by the provider’s:

      • Tax ID

      • Address Number

      • Alpha Name

If the provider is not in E1 and prefers to be paid by warrant:

4.   Instruct the provider to complete and email to the field staff:

      • W9 portion of the DAS W9/ACH form only

      Or

      • Provider’s W9

If the provider is not in E1 and prefers to be paid electronically:

4.   Instruct the provider to complete and email to the field staff:

      • DAS W9 and ACH portions of the W9/ACH form*

      • 1 of the 4 documents mentioned in the lower right corner of the W9/ACH form*

When the information from #4 above is received:

5.   Enter the provider in QE2 Main Menu/Provider Updates/New Provider

6.   Click “Search”

7.   Results:
• Click “New Provider Submission”

8.   When the question, “Are you sure you are not creating a Provider that already exists?” displays:

      • Click “OK”

9.   When the “Create New Provider screen displays, enter the provider’s information:
Note on Zip Code: Google USPS Zip Code Look up for Zip (5+4 digits)

      Note: If Geographic, Authorization, and Payment Addresses are the same:

      • “Click To Duplicate Address“ into Authorization Address and Payment Address

      Note: If Geographic, Authorization, and Payment Addresses are different:

      • Enter Authorization and Geographic Address 

      • Enter Payment Address 1, Address 2, if applicable, City, State, Zip (5+4 digits)

10. Click “Save New Provider Submission”

VR Field Staff

Depending on #4 above:

11. Email the following to vr.providers@nebraska.gov (Cinda Wacker, Tanna Dieken):

      • Provider’s W9

      Or

      • W9/ACH form*

      • 1 of 4 documents mentioned in the lower right corner of the W9/ACH form*

State Office

If the provider is not in QE2, use DAS "EnterpriseOne (Payroll and Financial Center) Training Guides", Address Book",  “Search for an Address Book Record”, to:

12. Search the State of Nebraska’s payment system, E1, Address Book Inquiry by the provider’s:

      • FTI Number

      or

      • FTI Name

If the provider is not in E1:

13. Enter the provider’s information in E1/Enter Address Book Requests using the DAS training guide, “Enterprise One (Payroll and Financial Center) Training Guides”, “Address Book Request-Add”.

14. When the as.stateaccounting@nebraska.gov email is received with the Address Book Number (ABN), enter the following in QE2/Provider Updates/New Provider:

      • Address Book Number (ABN) from E1

      • Other Provider Information

15. Go to #14 below.

If the provider is in E1:

13. Enter the following in QE2/Provider Updates/Pending Approvals:

      • Address Book Number (ABN) from E1

      • Other Provider Information

14. Click “Save New Provider Submission”

15. Click “Approve”

When the question, “Are you sure” displays:

16. Click “OK” to enter the provider in QE2 Providers

Or

16. Click “Cancel” to further work on the provider information

Revision to a PROVIDER name, FTIN or banking information* in QE2 and/or E1:

VR Field Staff

If the provider prefers to be paid by warrant:

1.   Instruct the provider to complete and email to the field staff:

      • W9 portion of the DAS W9/ACH form only

      Or

      • Provider’s W9

If the provider prefers to be paid electronically:

1.   Instruct the provider to complete and email to the field staff:

      • DAS W9 and ACH portions of the W9/ACH form*

      • 1 of the 4 documents mentioned in the lower right corner of the W9/ACH form*

Depending on the method of payment in #1:

2.   Email the above information to State Office, vr.providers@nebraska.gov:

In QE2 Main Menu/Providers/Provider Search:

3.   Click and enter information in a search field

4.   Click “Search”

5.   Click the provider’s name in Search Results

6.   Click “Edit”

7.   Revise the needed information.

8.   Click “Save and Submit Revisions for Approval”

State Office

9.   Revise the provider’s information in E1/Enter Address Book Requests using the training guide, “Enterprise One (Payroll and Financial Center) Training Guides”, “Address Book Request-Change”.

When the as.stateaccounting@nebraska.gov email is received with the Address Book Number (ABN), go to QE2 Main Menu/Provider Updates/Pending Approvals:

10. Click the provider name

11. Click “Edit”

      11a. Revised titles of information will be highlighted

12. Verify for accuracy

13. Click “Save and Submit Revisions for Approval”

14. Click “Approve”

If the revisions are not accepted:

15. Click “Delete Revision Draft”

16. Email the staff member with the reason for deleting the revision

Revision to a PROVIDER address, phone number, fax number, contact, email in QE2 and/or E1:

VR Field Staff

In QE2/Main Menu/Providers/Provider Search:

1.   Click and enter information in a search field

2.   Click “Search”

3.   Click the provider’s name in “Search Results”

4.   Click “Edit”

5.   Revise the information

6.   Click “Save and Submit Revisions for Approval”

State Office

7.   Revise the provider’s information in E1/Enter Address Book Requests using the training guide, “Enterprise One (Payroll and Financial Center) Training Guides”, “Address Book Request-Change”.

When the as.stateaccounting@nebraska.gov email is received with the Address Book Number (ABN), go to QE2 Main Menu/Provider Updates/Pending Approvals:

8.   See #10-14 above

If the revisions are not accepted:

9.   See #15-16 above

Adding an Address Book Number (ABN) to a CLIENT record in QE2 and/or E1:

 

VR Field Staff

Client Address Book Numbers — 

  1. At the time an authorization is created for a cash advance or reimbursement to the client, an ABN request is autogenerated by QE2 on the Client Updates list.

     OR

  1. A client with an Address Book Number (ABN) has an address change:

• QE2 is programmed to enter the client’s name, address, Social Security Number, and ABN, if assigned, on the Client Updates list

State Office

2.   Screenshot the Client Updates list from the Main Menu.

Use the Client Updates list to:

3.    Search the State of Nebraska’s payment system, E1, Address Book Inquiry, by the client’s:

       • Social Security Number (SSN)

Using the DAS “Enterprise One (Payroll and Financial Center) Training Guides”, “Search for an Address Book Record”:

If the client is not in E1:

4.   Enter the client’s information in E1/Enter Address Book Requests using the DAS “Enterprise One (Payroll and Financial Center) Training Guides”, “Address Book Request-Add”.

When the as.stateaccounting@nebraska.gov email is received with the Address Book Number (ABN):

5.   Search QE2 Main Menu/Case Management/Case Search by last name, first initial, or last name, first name

      5a. Click “Search”

      5b. Click the client’s name which will display the client record

      5c. Click the client’s name

      5d Click “Edit”

      5e. Click and enter the ABN in “Address Book Number”

      5f. Click “Save”

      5g. Click “Mark Complete” on the Client Updates list

If the client is in E1:

6.   See #5 above

Revision to a CLIENT name, address and/or Social Security Number (SSN) with an Address Book Number (ABN) in QE2 and/or E1:

VR Field Staff

  1. Revise the name, address or SSN in QE2.

• QE2 is programmed to enter the client’s name, address, SSN, and ABN on the Client Updates list

State Office

3.   Screenshot the Client Updates list.

Use the Client Updates list to:

4.    Search the State of Nebraska’s payment system, E1, Address Book Inquiry, by the client’s:

       • SSN

Using the DAS “Enterprise One (Payroll and Financial Center) Training Guides”, “Search for an Address Book Record”:

If the client’s name, address and/or SSN need revising:

5.   Use the DAS “EnterpriseOne (Payroll and Financial Center) Training Guides”, “Address Book”, “Address Book Request-Change” to revise:

      • Name

      • Address

      • SSN

*    The DAS W9/ACH form and 1 of the 4 documents mentioned on the form in the lower right corner are required for banking information.


Approved Date
October 02, 2018 Show this Archived Version


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