Categorized In: Case Services - General Client Services Policies
Approved Date: November 08, 2019
Owner: Angela Fujan
All individuals will be asked if they are willing and able to participate in the cost prior to authorizing VR funds for any other service.
Participating in the cost of services is voluntary, can lead to increased ownership by the client in his/her rehabilitation plan. It also results in savings in VR funds allowing more individuals with disabilities to be served.
Individuals will not be asked to participate in the cost of:
Under no circumstances are VR staff to accept from the client any cash, check or other financial instrument. Instead, a local office staff member is to provide the client with a stamped envelope, pre-addressed to the State Office (Attn: Cathy Callaway). The client is responsible for preparing and mailing his/her check, money order, or any other financial instrument made payable to NE Vocational Rehabilitation. Instruct the consumer that cash should never be mailed. The local office is to proceed with authorizing the full amount of the purchase to the vendor and is not to wait for confirmation that the contribution was received.
VR staff must seek out and utilize all comparable services and benefits to meet, in whole or part, the costs of required and necessary services. Comparable services are provided or paid for, in whole or in part, by other Federal, State, or local public agencies, by health insurance, or by employee benefits. Clients are required to apply for and use comparable benefits. Considering all available alternatives including those services which can be provided directly by program staff without additional cost to the program, the program will procure the least cost option which meet the recipient's needs.
003.01 Program services and funds may supplement, but not supplant, those services and benefits available to a client and his or her family from anther outside agency or entity. If comparable services and benefits are currently available and ready for immediate use, they must be used to meet, in whole or part, the cost of program services.
003.02 If any public entity other than the program is obligated under Federal or State law, or assigned responsibility under State policy, to provide or pay for any services that are also considered to be vocational rehabilitation services, then VR funds cannot be used to provide or pay for such services. . .
003.03 Applicants for and recipients of services must apply for and accept any existing comparable service or benefit. Program funds cannot be used to replace comparable services and benefits a recipient is eligible for, but refuses to apply or accept.
All individuals will be asked and are expected to help pay for the costs of services received by seeking out, applying for, and using any comparable services and benefits for which they are eligible and keep regular contact with program staff regarding case progression, including promptly informing staff of changes in their personal financial circumstances, and of problems encountered with services or service providers.
Participation by the individual in the cost of services, goods or supports is voluntary and can lead to increased ownership by the client in his/her rehabilitation plan. It also results in savings in VR funds allowing more individuals with disabilities to be served.