Where your future begins

Referral Process

Status: Archived

Approved Date: October 02, 2018

Are you in the right place?

  • Disability
  • Desire to work
    • If yes, schedule appointment.
    • If no, refer to other resources as appropriate
  • Schedule appointment
    • Health condition collected
    • Referral source information collected
    • Set up paper file and QE2 entry
    • Task note entered about referral and initial appointment
  • Appointment confirmation/Welcome Letter or Constant Contact Welcome email sent
    • Interpreter scheduled, if appropriate
  1. Contact individual and schedule the Employment Discussion within 10 calendar days of the date of the referral when feasible.
  2. Check QE2 for active or closed cases to avoid duplicate records Consider policy on Post Employment for returning clients.
  3. Obtain or verify the Referral Form information prior to setting up a record in QE2.
    • Refer an individual with a visual impairment or multiple impairments, one of which is visual, to NCBVI to determine eligibility for their program. See NCBVI Cooperative Agreement chapter for referral responsibilities.
    • Do not proceed with application unless NCBVI indicates the individual is not eligible for their program based on a visual impairment. If not eligible with NCBVI, VR may assess eligibility on the basis of a presenting non-visual impairment. VR cannot serve any individual whose only disability is visual.
  4. Set up a QE2 and paper record for the referred individual.
    • Collect referral's email address so the Constant Contact Welcome Letter with the Orientation Video and appointment reminder information can be sent electronically.
    • Arrange for any needed foreign language or sign language interpreter for the initial and any subsequent appointment that occurs prior to and including the appointment at which the individual signs the application. Use the letter contract process as case services funds cannot be used on non-applicants.
  5. If referral provides email address, forward Constant Contact Welcome Letter with appointment information. Otherwise, send Welcome Letter. Use Appointment Reminder Postcard or email as necessary.

Individuals referred to the Employment Program will be setup in the Information and Referral milestone.

Individuals will be contacted by phone, letter, email or in person within 10 calendar days of the date of referral to schedule the Employment Discussion appointment. Best practice is to schedule the Employment Discussion appointment within 10 calendar days of the date of referral when feasible.

An individual may only have one active Nebraska Employment Program case record at a time.

An individual reporting a visual impairment or multiple impairments, one of which is visual, should be referred to the Nebraska Commission for the Blind and Visually Impaired (NCBVI) to determine eligibility for their services prior to completing an application to the Employment Program.

Make sure the individual in in the right place meaning the individual has a disability, understands we are an employment program and desires to work.

Staff who are responsible for sending out information to potential applicants assure that information on how to view the Orientation Video is included.

If the individual is not able to view before their appointment they will have the opportunity to view the video when they arrive at the VR Office.


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