Where your future begins

Client Background Screening Policy

Status: Archived

Approved Date: March 08, 2018

Information gathering begins in career planning.
 
  • Accept client's responses at face value.
When client states there are no charges/convictions, career planning proceeds as usual.
 
When client states there are charges/convictions, gather information for career planning purposes.
 
Request a background screen when:
 
  • A client is unable to provide accurate/complete information; or
  • There have been rejections from employers/training programs because of background checks and client is uncertain about their criminal background; or
  • Client is participating in a Nebraska VR certificate program and is 19 or older.
Does the Specialist and the Office Director agree that the background screen is critical to the planning and/or placement process?
 
  • If yes, the Specialist explains the nature of the background screen process and necessary steps to the client.
    • Specialist completes VR Criminal Background Check Request Form.
    • To complete the DHHS Child/Adult Registry check, Client utilizes online portal using a dedicated link. (see Process for details)
    • Clients who have a guardian send their DHHS Child/Adult Registry check paperwork to the General Counsel's office (see Process for details)
    • Out of state background requests may require additional steps on behalf of the Specialist and the client.
    • Federal charges and convictions will not show up on State background checks.  Notate on the VR Criminal Background Check Request form that a PACER search is necessary.
The Office Director:
 
  • Signs off on the request,
  • Assures the VR Request form is fully complete, and
  • Assures the client is not a minor.
  • For Clients who have a guardian: Assures that the DHHS Child/Adult Registry check forms are filled out correctly and notarized (see Process for details).
Fax the VR Request form to the Department of Education General Counsel's office: 402.471.6631.
  • Note: Notarized forms can not be faxed.  Please send original copy to General Counsel's office:
    • Department of Education
      301 Centennial Mall South, PO Box 94987
      Lincoln, NE 68509
  • Retain a copy in case record.
  • Send an email to brenda.wid@nebraska.gov indicating a fax has been sent and include the client's first initial and last name.
Document in a Task Note the receipt of the background screen and any issues relating to planning or placement.
  • Note: The results of client background checks can be copied into the QE2 task notes or paper record.  Do not forward the email to the client's email address.
 
Contact the Program Director of Adult Corrections when: There are questions, an exception is needed, or a cancellation of the request is up for discussion.
 
  1. Obtain criminal history/record information from client. Staff will gather criminal history/record information from the client during the career planning process, just as other relevant background information is gathered.
    • If a client says they do not have any prior charges or convictions the career planning process proceeds as usual.
    • If a client says they do have criminal charges and convictions, staff should take that information into consideration as they provide vocational counseling and career planning services (including, but not limited to, decisions regarding appropriate OJE, CWA and OJT placements).
    • If a client is unwilling to provide charges and conviction information, the staff person will inform the client that refusing to provide charges and conviction information is not in their best interest, since consideration of all relevant information may be critical for development of an IPE for employment purposes and subsequent job placement services.
  2. Begin background screen process if background screen requirements are met. The Specialist assigned to the client and Office Director must agree a complete background screen is critical to the planning and/or placement process in regard to an identified occupation or employment setting.
  3. The requesting specialist completes VR Criminal Background Check Request Form.  The Office Director agrees to sign off on the request.  The Office Director will assure that:
    • the VR Request form is fully complete, and
    • the client who is the subject of the request is not a minor (under age 19).
  4. Client utilizes the online DHHS portal using a dedicated link.  Specialist will ensure the client understands the purpose of completing the Child/Adult Registry Check and will assist client in the process of using the online portal (see Applicant Instructions).  The client will be able to view results of the Registry check following the submittal of the information and may print the findings (may take a few minutes).  The General Counsel’s Office will track the progress of the request and view the final status.
    • NDE will have a dedicated link (URL) to access the online portal to enter abuse registry checks. 
    • Clients will need an email address to complete form online.  If they do not have one, the form can be filled out and mailed to the General Counsel’s Office, who will process via interoffice mail to NE DHHS.  (Note:  Second page will have to be notarized and originals sent to the General Counsel’s Office.)
    • The applicants will be able to verify their identity online. 

o    Note: Persons not wanting or not able to verify their identity online will need to upload a notarized release form. 
o    NDE personnel may not enter the information for the applicant. This is a violation of Nebraska Revised Statute 28-725.

                          **Clients who have a guardian will need to fill out the DHHS Child/Adult Registry Check forms with their guardian and get the second page notarized.**  

  • Office Director assures that the DHHS Child/Adult Registry check forms are filled out correctly and notorized.
  • Once complete, the DHHS Child/Adult Registry Check forms are sent by mail to the General Counsel's Office.
    • Department of Education
      301 Centennial Mall South, PO Box 94987
      Lincoln, NE 68509

      5.  For a Federal Background Check Request: Notate on the VR Criminal Background Check Request Form that a PACER search is necessary.

      6.  Fax the VR Criminal Background Check Request to the Department of Education General Counsel's Office at 402.471.6631. Retain a copy in case record.

  • Send an email to Brenda Wid at brenda.wid@nebraska.gov indicating a fax has been sent and the name of the client. Refer to the client using the client's first initial and last name. Brenda Wid will verify receipt of the fax with a return email.
  • When a client lists any state other than the state of Nebraska for residency, an out of state background screen will also be conducted as part of the request process. There will be additional steps to take to ensure this process is met fully. This may require additional paperwork and fingerprints. You will be notified by Brenda Wid with additional instructions if this is a necessary step.

       7.  The General Counsel's Office will complete the background check and send to the requesting specialist any, and all dates of charges and convictions as well as any information gained from the DHHS registry check.

       8.  The requesting specialist will document in a Task Note the receipt of the background screen and any issues relating to planning or placement.

**If the referring specialist or Office Director has questions or needs an exception, they may contact the Program Director of Adult Corrections.

QE2 Process

Add the appropriate Background Screen service to the client's QE2 record. The provider will be NE Dept of Education - Box 94987, Lincoln.

In order to protect the client, the public, and the agency’s interest, client background screens will be conducted in accordance with the background screening requirements defined herein.

Staff diligence. Staff must be diligent in obtaining criminal history/record information from the client. Identification of criminal history/record begins during career planning.

Follow through. Once a background request has been submitted, additional information may be needed (paperwork and fingerprints). Follow through on the part of the client and specialist is important. The referring specialist should consult with the Program Director of Adult Corrections prior to canceling any in-progress background screen.

A background screen will be initiated when at least ONE of the following criteria are met:

  • A client is unable to provide accurate and complete information regarding their charges and convictions to the specialist, for employment or career planning purposes.
  • There have been previous rejections from employers or training programs because of background checks and the client is uncertain about their criminal convictions and charges.
  • Client is participating in a VR Nebraska certificate program and is 19 or older. A DHHS background screen is not necessary.

Acceptance of client responses. Staff should accept responses from clients at “face value.” Background screens will not be conducted for the purpose of verifying client responses.

Staff need to understand how to use criminal charges and convictions as a valuable tool for all clients in effective career planning, particularly when clients are interested in the following occupations or settings:

  • Health Care (SOC 29-0000; SOC 31-0000);
  • Child or Adult Care (SOC 39-0000);
  • Education (SOC 25-0000);
  • Human/Social Services (SOC 21-0000);
  • Law Enforcement (SOC 33-0000);
  • Law Related Professions (SOC 23-0000)

Note: The results of client background checks can be copied into the QE2 task notes or paper record.  Do not forward the email to the client's email address.

For clients under the age of 19, juvenile criminal history/records are not normally researched and reported for background screening purposes. Staff should work with the client and other appropriate contacts in order to obtain delinquency/criminal background information as necessary. However, background screens will reveal adult convictions committed as a juvenile.

VR will not perform background screening on behalf of employers. Staff need to explain to employers that, if employers choose to screen applicants and employees, the employers are responsible to conduct the screen on their own and cover the cost. Note payment exceptions for OJEs, CWAs and OJTs.

  • Background screening for OJE, CWA or OJT placements. In OJE, CWA or State OJT situations where the employers require a background screen, VR may conduct the background screen for the employer. VR must inform employers that our background screens are limited in scope and may not include all charges. In situations where employers wish to complete their own background screen VR can reimburse the employers for their cost.
  • Private OJTs: In a single authorization to the employer, indicate the amount of the agreed upon employer’s cost in conducting the required background screen separate from the amount of the OJT fee.

VR will not perform background screening on behalf of clients who simply wish to obtain information on their background report as a matter of curiosity. Clients can request information on their Nebraska criminal conviction history on their own and at their own expense from the Nebraska State Patrol for a $10 fee.

For the purpose of this chapter, criminal history/record includes all charges and convictions including misdemeanors and felonies. This will also include information from the Department of Health and Human Services Adult and Child Abuse Neglect Registry.

Sex Offenders. See: Sex Offender Policy link for specific information on working with clients who have a history of sex offense(s).

Background Check Results: http://www.precheck.com/blog/what-records-will-show-my-background-check

Attachment: Applicant_Instructions.pdf
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