- After determining client need for an item(s), VR Specialist will refer to ATP or AgrAbility if appropriate.
- If ATP/AgrAbility referral is made, review the report with the client, and determine which items will be needed and where funding will come from for each item (client contribution, VR, comparable benefits, etc.)
- An authorization for the item(s) VR is providing will be completed. Upon writing the authorization, if the item is one that could be recouped, an acceptance agreement will be generated by QE2 and printed out with the authorization. If ATP/AgrAbility is supplying the item, the Acceptance Agreement form will be attached to the Authorization and provided to ATP/AgrAbility, and they will have the client sign it and will then return it to VR. At this point, the specialist can place it into the case file.
- During the course of the case, if the client is no longer utilizing the item, the Specialist will request the client returns the loaned items. During the annual review, the Specialist is required to check in with the client to ensure they are still using the item for the agreed upon purpose.
- At case closure, if the client is no longer using the equipment, the Specialist will request the client returns the loaned items.
- There are four options in the Equipment Issuance Screen for recouping:
- Client will return item(s) to the office within two weeks
- ATP will pick up item(s) from client’s home (Email Brooke Harrie with the client's contact info, location, and item(s) loaned if they request this option. She will then make arrangements for the local ATP office to pick up the equipment.)
- The client refuses to return the item/no longer has it/cannot be reached
- Not Applicable
- Select the appropriate option. Upon receiving the item(s) from the client (or receiving notification from ATP they were received), enter the date returned into the box next to the recoup option. This will finalize the recoupment and close it out. 'Not Applicable' should only ever be selected if the item is not one that is eligible to be recouped. Please see the Additional Issues section for more details. If one of the first two options is being utilized, the case can be closed once the recoupment option is selected; however, it will remain on the counselor's To Do list until the date is entered the item was received.
- If a case is being closed successful, and the client is still using the item(s) for the agreed upon job goal, there will be a box in the successful closure screen to notate this, and this will close out the loan acceptance agreement for the item.
***It is a viable option to speak to a client about selling an item and providing Nebraska VR with a check for the amount it was sold (minus any agreed upon expenses). This is most likely to be utilized for larger items, farming equipment, or items that are less likely to be reused. Expenses could include transportation costs, auction fees, etc.
Items over $5000
Please refer to Vested Interest Chapter.
Co-Funded Items
1. If an item is funded by both VR and the client, and the client is no longer using it and it needs to be returned, we will ask the client to sell it through agreed upon venues, and each party will receive the percentage of the sale they put in to the purchase. For example, if an item is $2000, and we paid for $1000 of its cost, we would receive 50% of the sale. So if it sells for $1000, we would receive $500 from the sale. If there are any costs to selling it (such as transportation costs), those will be deducted prior to dispersing the profit from the sale. Whenever possible, it is better to avoid co-funding. If there are multiple items being purchased, try to divide up who is buying what and incorporate that into client contribution.
Additional issues
- If an item is recouped, and is going to be re-assigned to another client, an authorization does not need to be completed (unless there are installation costs, etc). Any items that are recouped are being managed by ATP, and therefore, if an item is being re-assigned, they will independently handle any potential recoupment process.
- Occasionally, an acceptance agreement form may be generated for an item we would not actually recoup. In these situations, if you feel the item is not recoupable, please contact the Program Director for Business Services for confirmation. Once the confirmation has been received, you can go into the Equipment Issuance Screen, click on the Recoupment Options, and select Not Applicable. This will close out the process with no further action required. Please note that all items over $5000 require an acceptance agreement form.
- If an authorization is completed, and then later is unencumbered, and we will no longer be providing the item to the client, please complete a Help Desk ticket to have the item deleted from the Equipment Issuance Screen.
- Office Directors can run a report to see how many items are being closed out as 'Client refused to Return', as well as those items that are closed out as 'Not Applicable'