Contact: Angela Fujan
Created: 12/19/2018
Date Emailed to Staff: 01/28/2019
Effective Date: 01/16/2019
Summary of Changes
Incorporates the Client Contact and VR Process Timeframes chapters into this TASK Note guidelines chapter to reduce the total number of chapters and provide the information in one chapter.
Forms - New or Revised
Made the VR TImeframes chapter into a PFD form to use as an attachment to this chapter and as a training handout.
QE2 Update
Office Directors can now delete TASK notes. This does not require a Help Desk ticket.
When creating a new case, QE2 creates a TASK note listing previously case closures.
To Do
Please review VRIS update in your team meeting
Team Communication
Review documentation requirements.
VRIS Posting
Case Services - General Case Management Policies - TASK Note Guidelines
Monitoring Requirements
Case reviews and approvals will provide monitoring of case documentation.