Contact: Angela Fujan Created: 04/20/2021 Date Emailed to Staff: 08/05/2021 Effective Date:
Summary of Changes
Policy:
Added CAP information
Removed dated exit reasons & attached decision tree
Added federal regulations on record of service and closure without eligibility determination
Process:
Added clarification to attempted contacts and the use of the Contact Letter prior to sending the 15-Day Letter
Added Ticket to Work information to be provided at time of Termination, as applicable
A Termination Letter is required for all case closures, except those in referral status, died or unable to contact
Revised Termination letter to include Employment Network contact information and Spanish translation
QE2 automated task note at closure is not adequate by itself to serve as closure documentation. Note must show evidence the decision was based upon and full consultation was provided. If contact was not possible case notes must show proper closure procedures were followed.
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