Where your future begins

Ticket to Work

Contact: Carla Lasley
Created: 08/30/2022
Date Emailed to Staff: 09/19/2022
Effective Date: 09/01/2022

Summary of Changes

• Clarifies VR staff role to support client to assign Ticket to Work whether case is closed successfully or terminated for other reasons after IPE development.
• Outlines process to support unassignment of Ticket when assigned to:  1) Another State VR or, 2) Employment network.
• Included roster of State VR TTW contacts in Forms.  
• Included unassignment form link and special circumstance related to ticket assignment before age 65 since Ticket to Work eligibilty ends at age 65. 
• Clarifies unassignment should not be sought until it is clear an IPE will be signed within 90 days of unassigning ticket.
• Wording changes (Existing Benefits Screen)and typographical error corrections.  

Forms - New or Revised

Added roster of State VR SSA Coordinators as contacts to request Ticket unassignment 

QE2 Update

None at present, though a QE2 update will be implemented in the next few months to ensure review of all benefits and Ticket to Work status before closing a case with a signed IPE.

To Do

Include review of Ticket status at closure with clients/look for documentation of review in task notes when completing case reviews.  

Team Communication

Discuss policy change and ensure TTW discussion is completed and documented as part of full consultation in case closure task note.

VRIS Posting

https://webforms.nebraska.gov/program_manual_chapters/904

Monitoring Requirements

Ticket Assignment to VR is monitored by Nebraska's SSA VR contact (Victoria Rassmussen); assignment of ticket at closure is to be documented in task notes and noted in case reviews.

Training Dates

September 14 and 15, 2022