Categorized In: Case Services - Closing the Case
Approved Date: October 02, 2018
Owner: Angela Fujan
The appropriate Successful Employment Outcome Letter shall be sent to each individual client upon his or her case being inactivated as a successful employment outcome (DD recipient, SS beneficiaries and no benefits).
A Successful Employment Outcome for a student in high school with an approved IPE can be taken if the student has maintained a job for 90 days. This may include ongoing part-time work during the school year, or full-time summer employment that continues on a part-time basis during the student’s senior year.
The successful employment outcome must meet all of the successful employment outcome requirements, including the provision of substantial services and stability for at least 90 days. The job goal at closure must be amended as appropriate.
All successful outcome closures for students still in high school must be approved by the Office Director; however, it is not appropriate to take a successful outcome if 1) the student plans to attend a post-secondary program, 2) VR approves of the appropriateness of the program, and 3) the summer/part-time work is identified as a step, or services, to be provided in pursuit of the long-term job goal as identified on the IPE.
1. Determine with the client if the following Successful Outcome requirements have been met:
Outcome Achieved. The client has achieved the employment outcome described in the IPE. If the 2 digit SOC Code for the Job at Outcome does not match the first 2 digits of the SOC Code of the IPE Job Goal complete the IPE-Amendment for Job Goal at Outcome or Termination of Service.
Duration and Stability on the Job. The client has successfully completed a minimum of 90 days of employment in the same job with the same employer.
Wage Requirement. The client is being compensated at or above minimum wage, but not less than the customary or usual wage and benefits provided by the employer to other employees for the same or similar work.
Matches Personal Traits. The job is consistent with the client’s strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice.
Integrated Setting. The job is in the most integrated setting possible, consistent with the client’s informed choice.
No Further Service Needs. The client no longer needs vocational rehabilitation services.
Job Satisfaction. The client, the rehabilitation specialist, and when appropriate the employer consider the employment outcome to be satisfactory and agree that the client is performing well in the employment. When appropriate, inform the employer to contact VR if there are future employment issues.
VR Services Contributed to successful outcome. Services provided by VR contributed to the employment outcome.
Authorization(s) completed. All authorization ends dates must be reached before closure can be approved. This includes authorizations that have a $0 balance because of an un-encumbrance. Exceptions: authorizations that have been paid in full (original authorized amount = payment amount) or authorizations for supported employment services.
2. Verify with the client his or her current contact information (address, phone number, email, etc.).
3. Inform the client they will have the opportunity to participate in a client satisfaction survey within the next few months. This phone survey is conducted by Nebraska VR, as we value their feedback as a means to assess and improve services.
4. Document the last contact with the client in the task notes. In some cases, personal contact with the client may be very difficult. In those cases, verify the employment and other requirements through family, friends, employers, other programs, etc. Attempts to contact the client or other individuals must be documented in the QE2 task notes.
5. Complete the Successful Employment Determination screen in QE2 and inactivate the case within one week from the last client contact.
6. Send client the appropriate Successful Employment Outcome Letter (DD recipient, SS beneficiaries and no benefits).
Employment outcome means, with respect to an individual, entering or retaining full-time or, if appropriate, part-time competitive employment in the integrated labor market to the greatest extent practicable; supported employment; or any other type of employment, including self-employment, telecommuting, or business ownership, that is consistent with an individual's strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice